SCORM Compliant Package-ICTWEB521 Customise complex ICT content management systems Course and enhance the overall quality

and enhance the overall quality of the learning experience

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS501 Develop workplace policy and procedures for sustainability BSBWHS501 Ensure a safe workplace ICTICT509 Gather data to identify business requirements ICTICT517 Match ICT needs with the strategic direction of the organisat Elective Units ICTNWK502 Implement secure encryption technologies Group A ICTNWK503 Install and maintain valid authentication processes Group A ICTNWK504 Design and implement an integrated server solution Group A ICTNWK505 Design

* We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTWEB521 Customise complex ICT content management systems Course and enhance the overall quality* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.