Class Activity Book-TLIU1009 Monitor plant and equipment in an environmentally sustainable manner SCORM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Core units CHCCSS001 Work effectively in community safety services CHCDIV001 Work with diverse people BSBXTW301 Work in a team HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety Elective Units CHCAOD002 Work with clients who are intoxicated CHCCCS014 Provide brief interventions CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCCS033 Identify and report abuse CHCCOM002 Use communication to build relationships CHCCOM005 Communicate and work in health or community services If you require RPL Kits with comprehensive benchmarking

Core units HLTAID003 Provide first aid RIICOM301E Communicate information RIIENV201E Identify and assess environmental and heritage concerns RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIICAR301D Rehabilitate exploration site RIIEGS201D Operate in isolated and remote situations RIIEGS301E Operate and maintain instruments and field equipment RIIEGS302D Plan and undertake field trip RIIEGS303E Provide geological field assistance RIIEGS304E Mobilise equipment and materials RIIEGS305E Navigate in remote or trackless areas RIIMPO319E Conduct backhoe/loader operations If you require RPL Kits with comprehensive benchmarking

Units of competency CUADAN422 Develop dance techniques for musical theatre CUAVOS411 Develop singing techniques for musical theatre CUAACT412 Develop and apply acting techniques for musical theatre CUAPRF419 Perform in a musical theatre ensemble CUAPRF418 Perform solo in a musical theatre context If you require RPL Kits with comprehensive benchmarking

Class Activity Book-TLIU1009 Monitor plant and equipment in an environmentally sustainable manner SCORM aggressive or abusive customers SIRXCEG009Our unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the