Self-Study Guide-BSBCMM511 Communicate with influence Diploma Core units BSBCMM211 Apply communication

Core units BSBCMM211 Apply communication skills BSBOPS201 Work effectively in business environments BSBPEF202 Plan and apply time management BSBSUS211 Participate in sustainable work practices BSBWHS211 Contribute to the health and safety of self and others Elective units BSBCRT201 Develop and apply thinking and problem solving skills Group A BSBDAT201 Collect and record data Group B BSBOPS202 Engage with customers Group C BSBOPS203 Deliver a service to customers Group C BSBTWK201 Work effectively with others Group C If you require RPL Kits with comprehensive benchmarking

Core units PSPETH002 Uphold and support the values and principles of public service PSPGEN038 Identify and treat risks PSPGEN042 Exercise delegations PSPGEN043 Apply government processes PSPLEG002 Encourage compliance with legislation in the public sector PSPPCM004 Plan procurement PSPPCM005 Develop and distribute requests for offers PSPPCM006 Select providers and develop contracts PSPPCM007 Manage contracts Electives PSPGEN027 Gather and analyse information PSPGEN024 Use resources to achieve work unit goals PSPGEN076 Use public sector financial processes PSPPCM002 Dispose of assets BSBPMG522 Undertake project work BSBMKG408 Conduct market research * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURTTL108 Diagnose and repair LPG fuel systems AURTTL007 Inspect and service LPG fuel systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

HLTMSG016 Apply principles of pain neuroscience

Self-Study Guide-BSBCMM511 Communicate with influence Diploma Core units BSBCMM211 Apply communicationOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the