Unit Knowledge Guide-CPPBDN5105 Evaluate construction materials and methods for Class 2-9 buildings up to two storeys FNS Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY2002 Apply food safety procedures FBPFSY3003 Monitor the implementation of food safety and quality programs FBPOPR2070 Apply quality systems and procedures FBPPPL3004 Lead work teams and groups FBPSUG3008 Analyse and convey workplace information FBPWHS3001 Contribute to work health and safety processes FSKNUM031 Apply specialised mathematical calculations for work MSL973013 Perform basic tests Elective units FBPOPR3004 Set up a production or packaging line for operation FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system FBPGRA3006 Implement a paddy receival and grain cleaning process FBPGRA3007 Implement a rice blending and cleaning process FBPGRA3008 Implement a rice colour sorting process FBPGRA3009 Implement a rice flour break process FBPBPG3002 Operate the labelling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS005 Conduct individual assessments CHCCCS009 Facilitate responsible behaviour CHCCCS019 Recognise and respond to crisis situations CHCCCS017 Provide loss and grief support CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support * We can develop additional elective units that are not listed on request (Please contact us for further information)

procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-CPPBDN5105 Evaluate construction materials and methods for Class 2-9 buildings up to two storeys FNS Core units BSBCUS403 Implement customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner