ERF Checklist-BSB60320 Advanced Diploma of Human Resource Management UEG Units of competency ICTSAS305 Provide

Units of competency ICTSAS305 Provide ICT advice to clients ICTWOR306 Resolve technical enquiries using multiple information systems ICTWOR308 Provide customer service to telecommunications customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDES403 Develop and extend design skills and practice CUAACD501 Refine drawing and other visual representation tools CUAGRD501 Research visual communication history and theory CUAGRD502 Produce graphic designs for 2-D and 3-D applications CUAGRD503 Produce typographic design solutions CUAGRD504 Create and manipulate graphics CUAGRD505 Design and manipulate complex layouts CUAGRD506 Develop graphic design practice to meet industry needs CUAPPR503 Present a body of own creative work Elective Units BSBADV509 Create mass print media advertisements BSBADV510 Create mass electronic media advertisements BSBCMM401 Make a presentation BSBCRT301 Develop and extend critical and creative thinking skills BSBCRT401 Articulate

Units of competency SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices SITXFIN003 Manage finances within a budget SITXCCS008 Develop and manage quality customer service practices SITXMGT001 Monitor work operations SITXCOM005 Manage conflict BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

and audit-ready

ERF Checklist-BSB60320 Advanced Diploma of Human Resource Management UEG Units of competency ICTSAS305 ProvidePlease contact us for more information!