Learner Guide-CHCYTH016 Respond to critical situations Quote Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict If you require RPL Kits with comprehensive benchmarking

Units of competency BSBPMG539 Manage project governance BSBLDR602 Provide leadership across the organisation BSBOPS602 Monitor corporate governance activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

frame and associated components MEM13002B Undertake occupational health and safety activities in the workplace MEM13010A Supervise occupational health and safety in an industrial work environment MEM14001B Schedule material deliveries MEM14002B Undertake basic process planning MEM14003B Undertake basic production scheduling MEM16002C Conduct formal interviews and negotiations MEM16006A Organise and communicate information MEM30013A Assist in the preparation of a basic workplace layout MEM09002B Interpret technical drawing MEM11010B Operate mobile load shifting equipment MEM14004A Plan to undertake a routine task MEM15024A Apply quality procedures MEM18001C Use hand tools MEM18002B Use power tools/hand held operations If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS304 Implement traffic management plans on high volume roads RIIBEF301D Run on-site operations If you require RPL Kits with comprehensive benchmarking

Learner Guide-CHCYTH016 Respond to critical situations Quote Units of competency SITXCCS007 EnhanceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce