Unit Knowledge Guide-BSBMKG434 Promote products and services Learner Guide Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIIRIS201D Conduct local risk control RIIERR205D Apply initial response First Aid RIICOM201D Communicate in the workplace RIIERR302E Respond to local emergencies and incidents RIIGOV201D Comply with site work processes/procedures If you require RPL Kits with comprehensive benchmarking

locate and protect underground services RIICCM205E Carry out manual excavation RIICCM206D Support plant operations RIICCM207D Spread and compact materials manually RIICRC306D Conduct earthworks RIICRC307D Conduct road pavement construction RIICRC301D Maintain drainage systems RIISAM201D Handle resources and infrastructure materials and safely dispose of nontoxic materials RIIWMG203D Drain and dewater civil construction site RIIWMG301D Control construction site water table RIICCM211D Erect and dismantle temporary fencing and gates RIICCM301D Construct and dismantle fences and gates RIICRC201D Repair potholes RIIWHS302D Implement traffic management plan RIICBS310D Conduct patching operations RIICRC304D Maintain sealed roads If you require RPL Kits with comprehensive benchmarking

literacy and numeracy practices Electives TAELED804 Review enterprise e-learning systems and solutions implementation BSBINN801 Lead innovative thinking and practice BSBLDR803 Develop and cultivate collaborative partnerships and relationships TAELLN813 Formulate workplace strategy for adult language

Unit Knowledge Guide-BSBMKG434 Promote products and services Learner Guide Core units BSBDIV501 Manage diversityOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner