Learner Guide-RIIMCU407E Apply and monitor the strata management plan Professional Development Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

RTO Policies and Procedures

Units of competency CUAPPM421 Contribute to organising productions CPCCWHS1001 Prepare to work safely in the construction industry CUASTA311 Assist with production operations for live performances CUASMT412 Assist in stage managing rehearsals CUASMT517 Assist in stage managing and calling performances CUAWHS312 Apply work health and safety practices CUAPRP411 Coordinate props CUASMT413 Develop and implement production work plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor energy management MSS405087 Investigate energy management as a business issue If you require RPL Kits with comprehensive benchmarking

Learner Guide-RIIMCU407E Apply and monitor the strata management plan Professional Development Core units MSMENV272 Participate inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce