Vocational Placement Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour RTO Forms Core units FNSINC411 Conduct work

Core units FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units FNSCRD401 Assess credit applications FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC412 Apply and maintain knowledge of financial products and services FNSORG501 Develop and manage a budget FNSORG506 Prepare financial forecasts and projections FNSRSK511 Undertake risk identification FNSRSK512 Assess risks If you require RPL Kits with comprehensive benchmarking

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

Units of competency PSPRAD001 Work safely in a radiation environment If you require RPL Kits with comprehensive benchmarking

Units of competency SISOABS005 Establish ropes for single pitch abseiling on artificial surfaces SISXFAC001 Maintain equipment for activities SISOABS008 Lead single pitch abseiling activities on artificial surfaces SISXEMR001 Respond to emergency situations SISXCCS001 Provide quality service SISOABS002 Abseil single pitches

Vocational Placement Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour RTO Forms Core units FNSINC411 Conduct workA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.